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I have a Kenmore Super Capacity 3.5 front load washer that suddenly stopped working today. I started a load of clothes and came back to find them still soaking wet and the washer showing that the entire cycle never finished (lights were still on). I cancelled the cycle and decided to start it over to see if it would work correctly. I can select any cycle and any temp and push start and all I hear is a clicking that I normally hear just before the cycle begins and the water starts to flow, but this time no water starts to be added and nothing happens. I can even select the drain/spin cycle, and still, the lights are on but nothing happens. Just a note, the lights don’t all flash together to indicate an error like I’ve seen on other posts.

First try unplugging the machine for 5 minutes to allow it to reset. Then see if it shows any err4or codes when you try to restart it. Cause 1 User Control and Display Board To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it. Cause 2 Timer The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. Cause 3 Line Fuse The line fuse blows if the washer circuits are overloaded. If the line fuse blows, the washer won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Check for shorted out components such as the wires, motor, or drain pump. If you don’t resolve the underlying issue, the new fuse will blow too.

Hello did anyone find an answer to this issue?