Chosen Solution
The cup of the magic NutriBullet is stuck to the base , can’t remove it
Just unstuck my nutribullet cup from base. One of the lips of cup went under white actuator. All I did was to use a small flat tip screwdriver turned the cup to make sure lip was directly under actuator, place screwdriver beside actuator and pry cup away from base lifting lip back over actuator. The job is done.
Nothing would work for me not even the screwdriver suggestion above, so I called them. Gentlemen was very helpful and as soon as he told me what to do I said duh that makes sense. Just put it on the floor or a chair push down with a lot of weight and then turn it. Worked the very first time. It was just sticking because it must have gotten stuff slopped down the side where the little tabs are
Unplug the unitTurn the unit upside down (with the cup still attached)As the entire unit is upside down, tap the top of the cup gently on the ground a few timesTwist the cup counter-clockwise and it should pop right out Just did this and it works
Ok, Just fixed this problem with my 1200 series thanks to this forum. The details: Just got new unit. Wife unknowingly used old base from our old 900 and it got stuck. Freaked out a bit initially and then, after some fiddling around, found this forum. Used the inversion and thump method which worked beautifully. Couple of points for future pilgrims: as mentioned above, put down a tea towel or similar. You will likely need to give it several thumps. They will need to be quite firm, but judicious. For me, I thumped three times and it just came apart. It was like magic because we could not get it to budge by twisting. Upon subsequent examination, the bases appeared identical where they engage with the unit so it seems that they should work interchangeably, but I found that the drive wheel on the older 900 series base showed significant lateral play compared to the new one and probably needs new bearing. I’m thinking this was likely contributory. Anyway, problem solved, peace and harmony reign once again. Thanks x 1000 guys.
Thank you; the upside down pushing down worked for me after a few attempts. I hope I didn’t damage it
😡Tried EVERYTHING I could, including the tips above. Screwdriver, sitting on it, gently tapping it, thrashing it…. IT WILL NOT BUDGE. Feel like throwing the ruddy thing out of the window, but do not want to risk injuring anyone. TOTALLY FRUSTRATED!!!!!!!
I tossed one stuck cup and lid in the garbage and bought a new set figuring my old one was just being difficult. Nope, new ones do the same thing. I bought this rubber strap set and use it regularly… shouldn’t have to, but these cup / lids suction together so hard i hardly try now before getting the straps. Ya, i have to lay it down sideways on the counter… but it loosens them every time. What i have found is if the threads get wet, the suction happens more often. So don’t over fill the cup. Dry threads, smaller amount of material, fewer sticky situations. good luck https://www.amazon.com/Adjustable-Wrench…
