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Refrigerator is not cooling at all,freezer is at correct temperature. Compressor is working & fan cooling it was not but running now.It is a Samsung side by side.
Cause 1 The Evaporator Coils are Frosted Over The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. Cause 2 Evaporator Fan Motor The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.. Cause 3 Damper Control Assembly The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.
Hi @fordy , Here’s the start of the section in the service manual that shows how to remove the cover from the evaporator assembly so that access to the evaporator fan and the evaporator unit is possible.
so I know this post is old, but I had this problem and did not see my solution so here it is. My samsung refrigerator module number rf20hfenbww top part (the actual refrigerator not the bottom freezer) was not getting cold. After a few days with it unplug I begin to tear it down and found out the the fan behind the inside cover was not running. I had to remove the three screws holding it to the back of the inside wall (be mindful that one of the screws is behind a little tab in the middle of the plate). To my surprise the red wire going to the fan was burned apart, so after rewiring it back together and put everything back together it started cooling again.
My Samsung French door fridge model RF260BEAESG/AA had cooling issue 6 months after warranty expired! It started with water under crisper drawer and fresh food section temperature got to 60F. I called Samsung service department and was told to turn energy saver off, raise the front one inch and manually defrost the fresh food section by pressing two control keys. Few weeks later the problem came back. I took the rear panel off and found ice was all over evaporator and drain hole. I added long T shape metal to keep drain hole from frozen. A couple of month later the problem came back again. Every couple of month I had to take rear panel off. I heard of adding flexible heater and decided to try. Bought a Gemline GH-203 heater and wrapped around the top part of evaporator. Boy it really works. Never have cooling issue again! Adding heater can create electrical and fire hazard if is not done correctly. I am a retired electrical engineer and have technical knowledge.
Hi @kribaby, Here’s a link to the start of the diagnostic tests for your model. It may be a good place to start to see what the problem is. Looking at the parts for the refrigerator, there are two temperature sensors in the refrigerator compartment, shown as part #9-1 and #10-1 in the Fridge assy/icemaker diagram. The defrost thermostat is part #9-2 in the Fridge assy/icemaker diagram.
My fan in the fridge started making a noise (like hitting something) It was ice . I looked on YouTube and seen how to hold the freezer button and the ice button at the same time -it would black out the screen then by pressing the freezer button untill it read “ rd” it would defrost the fridge around the fan. This meaning you hear a beep for about 30 minutes .I had to do this about 4 times to get the noise to stop. A week later the fridge just stopped cooling -freezer was fine. I looked in the back of the fridge where the two small openings are and on the right side i could see ice-the left hole only had the white styrofoam insulation. I called Samsung they sent out japanese repair man -and he fixed it. The problem was the drain line was too long and kinked -not working properly and a sensor had went bad. total bill was $288.00 plus $95 for service call. Breakdown of bill -He put a new ice maker in because mine had not worked in two years was froze up and busted. -That problem was caused by the water level was set to fill the trays overflowing causing it to all freeze up. He toally replaced the ice maker. Fredge—- Drain kit $24.00 DS $14.00 EG prom $74.00 New ice maker unit $111.00 labor$65 He was there about 2 hours -mainly melting the ice from the freezer and the back of fridge. I felt the quality of work was great and the price was fair. It has been 2 weeks now everything working great! Hope this helps you !
Hi @Deejay Aguilar Have you tried unplugging the power from the refrigerator for about 5 minutes then reconnecting it and check if this resets the refrigerator and it starts working again, you didn’t say?
After calls to Samsung which was a waste of time I spoke with an appliance repair friend. He said Samsung are prone to icing up. I unplugged and emptied to fridge, doors open for 24 hours. Water appeared on the bottom of fridge, cleaned up the water, plugged it back in and was back to 36 degrees in no time.
