Chosen Solution
I have an Amana washing machine model NWF5700BW1. The control lock had been intermittently locking and not being willing to unlock at times for the past couple of years. Now it won’t go off at all, which means we can’t do laundry using this machine. I tried replacing the door lock, but that didn’t do anything. I tried replacing the machine’s control board, but that didn’t do anything. And of course the customary suggestions that most board post like “press the control lock button and hold for 3 seconds” or “unplug and replug the electric cord” don’t do anything. I am thinking I need to replace the user interface board, but the lowest price I could find is $234.80. That is half as much as it cost to buy the machine in the first place. Is it worth it to keep trying to fix the machine? Environmentally, of course. But financially? I have been struggling with this piece of junk machine for 2.5 of the 4 years that I have had it.
I cannot find parts using the number you gave. Cause 1 Door Lock Motor and Switch Assembly The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity. If one of the switches does not have continuity, replace the switch. Cause 2 Door Latch The door latch assembly might be defective. Inspect the door latch for damage. If the door latch is damaged, replace it. Cause 3 Door Strike Inspect the door strike assembly for damage. If the door strike is broken, replace it. The door strike is not repairable—if it is broken, you must replace it.
