Chosen Solution
Every since I purchased my phone 3 months ago, I get System updates notifications on screen. If you accept and download and install, within minutes it will tell me I have a new update. How do I turn this off?
Since it’s asking you to update you have downloaded the update that enables you to upgrade. Under the “Download” tab scroll down until you find “Motorola Update Services” and select it. You’ll have three options at the top, “Force stop, Uninstall Updates and Disable.” Select “Disable.” It will then prompt you “Delete data and disable app?” Select “OK.” It will then ask “Do you want to replace this app with the factory version?” Select “OK.” You will no longer be asked to upgrad
None of this worked for me. I’m still getting a full screen security update notification interrupting my phone about every 2-5 minutes. Neither Motorola support nor my provider (T-Mobile) were able to help (pauses to laugh at the idea of TMobile CS being helpful). I disabled Motorola notifications and restarted my phone. I got an update notification as soon as it powered back on. I really couldn’t care less about this update, and want the notification to stop. This has to be some kind of harassment. Edit:. When I go settings>apps> there is no three dots button on that screen. Is there another way? Motorola/Android/TMobile phone.
no….sorry folks……none of the above. Mine is a Motorola e5 Play same bulls****t. Tried it all very frustrating. I tried the 25 times an idiot approach & still nothing. Motorola Update Services app? Frozen buttons no choices. Threw the phone into the shredder & that worked :-) encio
I go to settings, apps, there is no downloads on my list
Are you sure it’s the same update? I purchased my phone directly from Motorola. Because of that none of the updates were installed on my phone. It took like the 5-6th time before I realized each update was different. After like the 12th or so one it finally stopped and had gotten all the updates.
Here we are in Nov 2020 and the issue persists. Ugh…
It’s still doing this for me. I tried all the options and nothing. I have a Moto e6 plus can anyone help?
A sure way to stop getting messages about security updates or OS updates ready to download/install, you have to disable the ‘Motorola update services’ app because that is what you see displaying these messages. You cannot do this through the menus on the phone, the disabled button is grayed out. You have to enable developer options within settings and then within that, enable USB debugging. This is done so you can tether the Motorola phone to a PC. USB mode has to be in photo sharing mode, not file transfer mode. Get Android SDK tools so you can run the ADB command from a DOS window. It’s around a 25 MB download in a zip file. Then open up a command prompt with administrative privileges. Type adb devices to make sure it sees the phone. If not, you need to acknowledge a request on the phone that should pop up. Next, type, adb shell pm disable-user –user 0 com.motorola.ccc.ota ,,,, that’s it you are done. You can go back into settings and your full list of apps and you will see that Motorola update services is now disabled! Now you will no longer have that pesky OS update notification every 24 hours like I did because my phone was unlocked.
