Chosen Solution
we have projector christie entero hb rpmhd-led02 now it can not start up when I press power ON the power fan run 40 second then it stop, I see the light on Network cable on EM module but it not starting up, it seem to be not present 12VDC on Em module, and the fan on Light module start 5 second then it stop after that power module also stop video: https://www.youtube.com/watch?v=MVqeKiNW… could you please help me ? does ME module has problem? Update (03/25/2021) Entero_HB_Projector_and_Cube_Installation_Manual Electronics module https://www.youtube.com/watch?v=e6oHmrti… https://www.youtube.com/watch?v=e6oHmrti… Optical module: https://www.youtube.com/watch?v=t3tBkzek… https://www.youtube.com/watch?v=VYlX3tCG… https://www.youtube.com/watch?v=MVqeKiNW… https://www.youtube.com/watch?v=ibVXX5vM… https://www.youtube.com/watch?v=BfhIeNYf… https://www.youtube.com/watch?v=TlnxZ_c_… Update (03/26/2021) Application Support Technologist , Technical Call Center Christie Digital Systems Canada Inc. Customer Care - Orders: 1-800-221-8025 Option 1 or email: orders@christiedigital.com Customer Care – RMA: 1-800-221-8025 Option 2 or email: rma@christiedigital.com Technical Support Image Content: 1-800-221-8025 Option 3 - 1 or email: techsupport-az@christiedigital.com Technical Support Cinema: 1-800-221-8025 Option 3 - 2 or email: support.cinema@christiedigital.com Technical Support ProAV 1-800-221-8025 Option 3 - 3 or email: support.americas@christiedigital.com www.christiedigital.com
try steps 4 and 5 in this guide http://www.fixyourdlp.com/2012/07/25/dlp…