Chosen Solution

Incoming calls on my lg 3 phone are almost impossible to answer. The screen doesn’t recognize the swiping motion and freezes up. I also have a red border around the outside edge of screen.

Hi malissa, Check whether talk back feature turn on your phone In Settings > Accessibility, select Accessibility Set the switch off Red edge can be removed turn off the developer options In Settings > developer options > “uncheck all”

I have an LG K7. Think it’s the Android Lollipop 5.1 .Rarely it would answer, sometimes not. I tapped and swiped the icon repeatedly. Never read the instructions. Turns out I have to place my finger on the ringing icon and keep my finger on the screen as I move the icon to the right, or probably anywhere on the screen. Just tried it four times, worked every time. So, unknowingly, sometimes I was doing that and sometimes not. That’s why sometimes it would pick up and sometimes not. Hope this helps.

Go to Settings…..Accessibility……Motor & cognition…..Touch and hold for calls. Turn on to allow answering calls by touching the Answer button without swiping

I’m having the same problem. Went to the store, tried it in there and I could answer. Went home. Instead of swiping I held my finger on the green dot it worked. in the store. However, at home I pressed the green dot and didn’t work. This is ridiculous. I have to call back every call. Luckily, I don’t get too many. Any suggestions????

I have an LG G6. I solved my answering problem. Settings; Accessibility; Dexterity & Interaction; Touch and hold for calls. Now I can answer or decline calls with a touch or tap. Hope this helps someone. Missed a lot of important calls. Barb Madison 11.24.19

I went from Samsung to LG. For over a year, I couldn’t answer calls. I had to call back everytime. The answer button doesn’t work. The phone says swipe to outer ring to answer. That doesn’t work. Oh. Hold the button. I went to settings, accessibility, 2 finger swipe up to answer. 2 fingers swipe down to hang up. My fault. I should have made time to figure this out. The solution is, go back to Samsung or any other company. Have you heard? LG is leaving the phone business.

Ah, my previous solution didn’t stick. THIS works for me: before swiping to answer, press and hold the answer button for 1 second, then swipe before letting go.