Chosen Solution
I had a very frustrating problem with my printer - I think actually a firmware bug from Epson. It would go back and forth between saying Replace Ink Cartridges and another error about invalid ink cartridge detected. There is a lock where you cannot open the top unless it gets out of this state but it was stuck in that state.
And here is the answer that even Epson support didn’t know (they claimed it was a HW issue which it was not). There is a small rectangular slot on the front right of the cover. Gently push a screwdriver or the point of a scissor down into that and it releases the top! I was then able to replace the ink cartridges and all was well again.
It was so simple I had to record it here, for you, my Boomer friends (and me in case I forget.) INSTRUCTIONS: So… the cover needs to be CLOSED then lift the second cover to expose internal workings of printer. Then “gentle as butter” just flip up that %#*@ ink cartridge lid. I swear, when I watched the Epson video and they started with an OPEN PRINTER I briefly hated them. I fiddled around with firm pressing and such, never a good idea when dealing with plastic, and then, just wanted to smack my printer. grrrrrrrr. NOT INTUITIVE for those of us who don’t care how a toaster is made, just how it works. I demand a video redo from #EPSON. I have to add I LOVE this printer. Ink lasts a long time and I’m thrilled not to have to use those awful cartridges.
You have to tell the printer that you want to replace the cartridge using the menu on the touch screen. From the home screen, select Settings, Maintenance, Ink Cartridge(s) Replacement. Follow the directions on the screen. The printer will move the carriage to the position where you will be able to lift up the lid and replace the cartridge. Close it back up again, then let the printer go through its routine, and you’ll be good to go.
Just replaced the ink cartridge and now Lid is locked up and will not close. How frustrating. Does this lid staying open like this damage the ink cartridges. Dry them out or something? Help
