Chosen Solution
My passport was connected to Airport extreme and I got a “Disk needs repair” message. No noise on the hard drive.
Connected the external HD to my Mac but it won’t mount. I tried mounting with diskutil mount /dev/pathToDisk and diskutil mount readOnly /dev/pathToDisk but it won’t mount. The disk is formatted in the Mac OS Extended (Journaled) format (HFS+).
I downloaded WD Drive Utilities software to check the HD and it passed WD checks.
I am not sure what to do. I cannot loose the data inside the HD (should have had a backup, I know =/) and it doesn’t mount.
I think you’ll need to use a more advanced disk repair app like Drive Genius or your other option is to ship the drive out to a data recovery service like Drive Savers Hopefully you didn’t use the built-in 256-bit AES Encryption with WD Security software as then you would have no means to recover unless Western Digital has a recovery option which you’ll need to talk with them. WD may also offer a recovery service if the drive is still under warranty so it maybe worth your effort to check that direction first. Update (09/30/2018) I’m happy you were able to recovery your files! I’m not sure I follow your direction here… The first question: do you have your AirPort on a Surge suppressor or better yet a UPS. The issue is if the AirPort lost power (and via the USB connection the drive as well) so the wink out of power was the cause. The second question: If this is your backup solution then I would recommend a better drive system. I don’t like one drive solutions as they put your data a risk. I use a RAID 5 solution If you want to try to salvage your drive I would recommend you do a complete wipe and restore your data. I would still be cautious on depending on it.
