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my hinges are lose. and i’m not sure if i can fix it myself or where i should send it to get fixed

@snookiex628,beth, You are not the only one with this loose hinge issue, if still under warranty consider using the warranty for repair/replacement/refund. If not under warranty check the links below for a pretty much low/no cost fix and other info. Other wise you may end up having to replace the upper and lower case. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://www.youtube.com/watch?v=lj0C4yyIhttps://www.youtube.com/watch?v=e9Zd1CEvhttp://en-americas-support.nintendo.com/