Chosen Solution

I tried to restart my Asus of, as I had done in past, but last time didn’t come back on. Several times I have got it to turn on holding escape and power button. Sometimes it says reboot and can go on to blue screen saying , advance options,. Restart, and something else. When I have gotten to ,restart of, it looks like it’s going to recover with ASUS symbol and the percent numbers starting at 1% ,but when it gets to about 20%, it says’ windows can’t recover and shuts off. I don’t know slot about computers, but I bought this Verizon QTAIR7 tablet, and was wondering if I could fix my ASUS with it and how to do it. I just don’t want to screw up my tablet. Is it possible to do it. The Asus said it was windows 10

From what you are describing, it sounds like your hard drive is corrupted. When you attempt to restart it, do you have it plugged in to the wall? Do you regularly backup your ASUS?

Thank you for answering. Yes, I usually plug into the wall when I try to restart, and no, I didn’t backup the Asus. I’ve had some problems with hackers in the past, that why I restore so often. I know so little about computers. Is a hard drive hard to replace, and very expensive, or would the computer be ruined.