Chosen Solution
My firestick is connected to my old Wi-Fi and that Wi-Fi is off now but I’m trying to connect it to my new Wi-Fi and it’s not allowing me because it’s telling me that it’s not connected to my home network. My remote won’t allow me to get into my settings to change the Wi-Fi. Can someone help me? Also the charger that came with the firestick is gone so I am using my phone charger. Is that a problem? Help me please someone!
Hi, had the same problem so contacted amazon customer service. Once you get the screen saying “…unable to connect to network…” try to press and hold the home button on your remote for circa 10 seconds - this should bring up in the bottom right corner message that new remote has been connected. Use the remote to navigate to settings to set up your new network. Voila
In answer to your question about charging, It’s fine if you use your phone charger, It’s probably not the most efficient since it’s not rated for it but it’ll be fine. To get your remote working again and to get to your network settings lets try re-pairing the remote. • Hold down the Select button for 10 seconds to put the remote into pairing mode. After completing this step your TV should say in the bottom right that the remote has been paired.
Now you can go to your network settings and set everything as it should be. Cheers! EDIT 1/19/2020: Adjusted Wording for Clarity
There are lots of users who face Fire stick not connecting to Wi-Fi issue. Before going to solve the issue we need to know all the possible reasons for occurring this issue: weak internet signal. Wrong Wi-Fi password. Connector problems. Steps To Fix Fire Stick not connecting to Wi-Fi Issue: Check your internet signal is strong.Verify the signal with other device.Check Wi-Fi Password is correct.Check connector and cables damaged or not inserted loose.Restart your Fire TV device.Unplug the Adapter or power cord for 3 sec.Re-plug it after 5 sec.Restart your Wi-fi.Go to settings>network then press play/pause button. I hope this will surely solve your fire stick not connecting to Wi-Fi issue, if not then contact amazon fire stick support by clicking on given link.
I had this problem. I changed the batteries in my firestick remote & that worked, last thing i expected as they were new batterys were only put in 6 months ago!
It’s as simple as unplugging the micro USB from the stick itself and plugging it back in. This should work. -Mike
Settings > my fire tv > reboot
Download the Firestick app and if it connects to your TV it will enable you to make the necessary changes.
Factory Reset fixed problem. Kinda annoyed though. Hassle and unnecessary error in coding or something.
Anyone with a firetv first generation (I don’t know if 2nd gen has a usb connection in the back) u can use your PS3 or 4 control? I dont know which one my son has. I plugged it in with a regular usb charger (The one I used to charge my android phone) and immediately was able to access my box and pair my remote and connect to my network. I was so desperate to fix it and tried that and it worked like a charm!!! Soooo easy Too.
For the connected with problems from galant2004try a hard restart by pulling the power cable (USB-Mini plug) out of the Fire Stick for about 5 seconds. Having then reconnected it, the Fire Stick rebooted. Almost like magic the unit went straight to the Home Screen. I was back up and running. Mine wouldn’t detect a previously forgotten network that I needed to use again. I had to press home button for 5-10 sec n go do the reset option that way and 4 some reason also change the HDMI input on tv to HDMI 2 instead of one because it acted like it was broke with a black screen. But only do this if the starred section(**) is not working. I did not have to factory reset it finally detected it. To control one without Wi-Fi or remote use a Bluetooth remote with phone until we get u one.
I fixed it! There is a “reset firestick to factory settings” command in the settings menu. You have to dig a little for it. After it resets, when setting up as new, firestick connected to my new wifi without any problem. Then it proceeded to update and go through various reset cycles, which took some time until finally promising to give up all my privacy rights lol, it works fine again.
Fortunately, just a restart can solve this issue. if this dosen’t works then you can re-establish wifi network on firestick. it will definitely work.
Down load the Fire stick app to your phone. The app remote works.
My fire stick would pick up wifi signals from miles away but it won’t pick up or connect to router that is literally next to it. I’ve tried everything. Please help
I bought a used firestick from a friend ….I’m using the firesrick remote app on my Android for my firestick because she had lost the original remote …but I got a new WiFi network and I can’t get into my firestick because it isn’t the same WiFi network as the previous one it was on…how can I get my remote on my phone to pair to my firestick so I can get in and factory reset my wifi and reregister the whole system into my name and email and account
