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I have just purchased a Bold 9700 and everything is in immaculate condition, except the camera does ….. nothing, just a complete black screen with the options at the bottom. Any ideas? new camera maybe? Thanks in Advance!

Try these steps, one of them will work for you.

  1. Pull out the battery for 30 seconds and replace.
  2. Go to Options - Security Options - Security Wipe, and wipe the phone.
  3. Restore the OS, Connect your computer to desktop manager and click update.
  4. Get a new Blackberry Camera Replacement, but be careful; i tried it once and it was very difficult, so if your not sure how to replace the camera, i think the best idea would be to go to a professional technician.