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One day, I was using my keyboard when the number 2 key was clicking weird, so I decided to take off the key cap to clean it out to stop this, but when doing so the entire mechanism came off. Is this covered by warranty? What should I do to get this repaired? I included a link to a photo of what it looks like now. https://www.dropbox.com/s/mo1e1v6fl7mfpu…
Don’t mention that you took it off! Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro Eligible Models To identify your computer’s model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below. MacBook (Retina, 12-inch, Early 2015)MacBook (Retina, 12-inch, Early 2016)MacBook (Retina, 12-inch, 2017)MacBook Air (Retina, 13-inch, 2018)MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)MacBook Pro (15-inch, 2016)MacBook Pro (15-inch, 2017)MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)MacBook Pro (15-inch, 2018)MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)MacBook Pro (15-inch, 2019)https://www.apple.com/support/keyboard-s…
Hey I’m having the same problem here. What do you say to the apple service? Do you need to change the whole keyboard?
