Chosen Solution

I bought my UE Wonderboom by Logitech 3 days ago and it does not charge. I’m traveling, therefore I can not go back to the store where I bought it from. I’m on an island so the warrenty isn’t much use for me and I think I threw away the bill. I saw this is a common problem with older UE’s and there’s many answers such as placing the speaker in the freezer for hours or pressing all 4 buttons at the same time for 20 seconds, but NONE of the “solutions” work. Please help!!!!!!! I don’t want to feel like I just wasted 100 dollars. Thank you!

It might be a bad charger Vs a bad speaker. Are you able to get any response for the speaker? Do you have a friend back home who can take it back for you to get it exchanged? If you do you could ship it, they will need the sales slip as well.

I thought i had the same problem but the plug actually just needed to be somewhat unnaturally/forcefully pushed further into the speaker which made me feel very silly, if you haven’t already tried that :)

Hi, I had the same problem and I didn’t know what to do. I have the wonderboom 2, I just needed to use some force to get it charging. Try use force to get it in.

I have one a month old and it already quit. I think I’ve used it 2x. It seems to charge with the cable it was sold with, & the light slowly blinks while charging and then goes out. But speaker does nothing….no power, no noise…..nothing. If I remember the power button is on top near the handle. I have the Wonderboom Ultimate Ears. Thanks in advance if anyone knows anything. Ronda

I have the same problem, but I got no charger with my purchase. The only accessory I got was a USB-micro-USB cable. I’ve been using the charger fro my old Bose, and it does not work. Any ideas? Should a charger have been included. I had no parts list in the box. And that is unusual.

How do you charge it is a light ment to turn on or what cause mine isn’t charging and I only just got it