Chosen Solution

Why wont my blu vivo 5 charge? I plugged it in the charger, and it takes a day to increase by 1%. And it loses charge very quickly when unplugged.

Hi, Is your phone still relatively ’new’? Verify the purchase date on the sales receipt for the phone and if it is less than 12 months old, consult the warranty documentation that came with the phone as what you need to do to make a claim for a warranty repair or replacement.

My blu vivo xl is 1 month old. Same issue.