Chosen Solution
Hi, the title says it all. I saw a glitchy pixel line at the top flickering a few seconds before the screen was just black. All i have as a second screen is a laggy tv. I obviously restarted already and installed the latest macOS update. I use tools like BetterTouchTool, Alfred and Bartender, if that may cause an issue maybe (?) It happened after I transported it in a backpack. But this can only be a coincidence, because the laptop is well protected in a special compartmant and i have nothing inside the pack that could pressure damage the display or something. The case itself also doesnt show any signs of cracks, scratches, dents, bents or anything. The battery is also fully charged and I have never used any third party method to charge it. During the macOS update the tv got no signal but you could see a very dark and very blurry image of the apple and the progress bar. Using my iPad in sidecar mode froze the image on the ipad after 1 or 2 minutes. The tv signal was solid though as long as i didnt restart or pressed the power button or something. In the sea of outdated articles I tried a few things but every restart or long press of the power button results in no signal on the tv. so its very hard and frustrating to not see anything at all. i dont know what long pressing the power (touch id) button does, though… as i cant seeee it :D Ive read a lot that this is more often a software issue than a hardware issue and would like to avoid sending it in. Since I’ve had very good experiences in this forum already, I hope you guys will rescue me once again :( Thanks!
Sadly, this does sound like a hardware level issue. I’m a bit lost in some of your testing are you able to see a clean image either via an external monitor or remotely to the system? If either work then you have a internal display failure.
Has this issue of yours been resolved? I bought a MacBook Pro 14" 4 months ago and this black screen issue began. Have given it to Apple, they reinstalled the latest OS and it worked for 2 weeks, but the problem is back. When connected to an external monitor, I can use the Mac (that is how I’m typing this reply), but on its own it’s useless. Have tried everything for the last 2 weeks. Does this seem like a hardware issue? Because when Apple kept the system and ran a check for 24 hours, it showed no hardware issue. I’m lost.
Press and hold the power button for about 10 seconds. Press and release the power button, then immediately press and hold Command -R until you see an Apple logo or other image. Regards,Peter
Sorry this did not work. My power button has the touch Id. The moment I press the power button is powered up, I heard the boot up sound, but screen remains black.. Once I connect to an external monitor, I see my login screen waiting for me to enter my password.
