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Hello, I have a MacBook pro 13" with retina display, kinda new. my screen stopped working suddenly and doesn’t display anything. It boots up and displays perfectly through an HDMI on external screen. I am also able to adjust my screen brightness! not sure which part is broken. I’d appreciate any advice. Thanks a lot, Shany

Shine a flashlight into the Apple Logo in the display are you able to see the faint image of your desktop and its icons? If you can only your backlight logic needs to be looked at. Update (04/21/2018) At this point, I think you’ll need to pop the bottom cover off and inspect the display cable connection. Review the this IFIXIT guide: MacBook Pro 13" Retina Display Early 2015 Display Assembly Replacement. After disconnecting the battery jump down to Step11. Take some detailed pictures and post them here for us to see. Adding images to an existing question

Hi there, I am no computer expert but it would seem that based on your previous answers, that there is something wrong with the LCD seeing as the backlight works but there is no display. The 2 solutions I could think of are:

  1. Connect an external display and do a safe boot( Power + Shift) It probably won’t help but it is best to try anyway.
  2. If you are willing open it up and see if there is a loose connection or inspect for any damage to the LCD Try them and report back

Im having the exact problem but with my iMac, any ideas?

Thank you All Already did the Step 11 on the guide. Disconnecting and reconnecting it but it does not work… Any extra help? My screen keep being black, although it works well with HDMI.