Chosen Solution
ResMed CS reports that due to cellular updates, the CDMA can no longer connect to the cloud. Is there a way to update either the device SW or the internal modem SW to restore connectivity? Or a way to give it access to my WiFi so that it can “Phone Home”? ResMed says that I should ask my provider. But why should a respiratory therapist or doctor know that? ResMed should provide this support (or update) to their device.
Since the device uses a 2G modern, it no longer works with many celluar networks, rendering the remote software update and treatment change program useless. I don’t believe there is any way to connect the device to WiFi or Ethernet. I believe they want you to talk to your therapist so you can agree about either getting s new device or using an SD card for software updates and treatment changes.
